Document Management System – A Way to Digital Transformation

Sandra Jordan, Simona Sternad Zabukovšek, Irena Šišovska Klančnik


One of the key activities of any company is the management of documents,
which are created on a daily basis. Classic document management cannot
follow the needs of the market for companies with a desire to be agile
and modern. Therefore, companies need to offer employees a solution
that allows them to carefully store and archive documentation, while at
the same time giving them enough time to perform their main daily tasks.
Electronic management of documents not only influences companies’
workflows, savings and adaptions to market needs but also influences their
digital transformation. It is also necessary to consider the influences on
the environment. The influence of the production and use of paper in daily
business has burdened the environment a lot in the past and it is about time
that this matter is addressed. Implementation of a document management
system (DMS) is now almost a must-have for companies wanting to be
competitive in the market and with a desire to digitalise its processes, and
is also surely a good step in the right direction for the environment. The aim
of this paper is to define the advantages of disadvantages of a DMS as part
of companies’ digital transformation as well as to provide an overview of the
process of implementation and to analyse future trends and predictions in
this field. For better understanding, the authors also included some examples
of the implementation of a DMS in Slovenian companies.


Document Management System (DMS), Critical success factors (CSF),Document management system implementation, Digital transformation, digitalisation

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