Key Performance Indicators and Industry 4.0 – A Socially Responsible Perspective

Simona Šarotar Žižek, Zlatko Nedelko, Matjaž Mulej, Živa Veingerl Čič


The main aim of this contribution is to outline the role and importance of
key performance indicators in the frame of Industry 4.0 implementation. These
key performance indicators are presented as a cornerstone for industry 4.0
implementation in organizational practice, since they represent key input for
needed data in digitalized organization. In that framework, the contribution
first exposes some of the essential characteristics of “Industry 4.0”, followed
by the methodology of key performance indicators (KPI). Next, the contribution
outlined a proposed methodology for implementing KPIs in frame of Industry
4.0 adoption in organizations. Another section of the paper is dedicatd to the
linkage between corporate social responsilbty and KPIs in frame of Industry 4.0.
The paper also outlines implications, limitations and further research directions
are outlined.


Industry 4.0, key performance indicators (KPI), social responsibility

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